reservations whether made by telephone, on-line or e-mail are to be considered as a binding agreement and full payment will be required unless proper notice of cancellation or amendment is received (
minium 2 nights stay required )
Deposits can be
made by Debit/Credit Card, or Cash
refundable deposit equivalent to the first night of stay is payable at time of booking.
balance to be paid on arrival by Debit/Credit Card or Cash.
If cancelled up to 5 full days before the date of arrival, then loss of deposit.In the case of no-show, the total price of
the reservation will be charged
If the deposit
has been paid using a credit or debit card authorised account number, then any payment due owing to cancellation, curtailment or damage will also be made on this same account number by Rhoslyn
Hotel reserve the right to amend, curtail or terminate any contract should the conduct of any person who is a party to that contract cause any detriment/damage to the hotel or to the well being or
comfort of other guests including smoking or drinking customers own alcohol in our rooms.
No refunds will
be given for early depart or missed breakfast. Refunds will only be given in exceptional circumstances and at the management’s sole discretion.
To cater for
our arriving guests, rooms should be vacated by 10am on the day of departure and arrivals should be no earlier than 1pm. We cannot normally guarantee early morning room availability although we will
accept luggage should your circumstances dictate that you arrive early.
Lost Keys are
charged at £15.00 per set which, if the deposit was paid using a debit / credit card, the “Party Leader” agrees that such payments and any payments for damages may be taken direct from the credit /
debit card which was used to pay the deposit, without any further permission being required.